No -> We kindly remind you that every payment requires a confirmation message after the payment is completed.If it does not help, then better to redirect end user to Spotify Support( ) or Fortumo Support page( ).

Yes -> In such cases you can advice end user to log out and log in again.

Ask from end user -> Did you receive a payment confirmation.

I successfully completed the payment, but still haven't received the Spotify service. You might have signed up to Premium with a different account.

Also, check you’re using the right login details.

T his can force an update between your device and account. Why isn't my Premium subsciption working? If you haven't received one, you weren't charged.

We also would like to inform you that for every successful payment, we send a reply message as the confirmation of payment.

In case you're a pre paid subscriber, please make sure that you have enough balance to make a payment.

Please make sure that you have a stable internet connection.

I don't receive a PIN or the PIN I received is not working

Note: the change will take effect from your next billing date.

Under ''Your Plan'' click ''Update'' next to your payment method.

How can I change my payment method to “Robi/ Airtel add to bill”?

Robi/ Airtel users with an internet connection and/or access to the Google Play Store or Apple App Store.

Who is eligible to subscribe to Spotify Premium through Robi/ Airtel? Spotify will deactivate subscription and stop sending renewal requests. Continue through the confirmation message. Scroll down to “Spotify Free” & click on “Cancel Premium”

Step 2: Under “Your plan”, click on the “Change Plan” button.

How do I unsubscribe from Spotify Premium?

Step 6 : A OTP will be sent to you via text message to enter in the next screen to confirm your.

Step 5 : Select Robi/ Airtel and enter your mobile number.Step 4 : Sign up by providing your email and setting a password.Step 2: Select the Premium plan of your choice.You can download the Spotify app on Google Play or the Apple App Store and sign up using your email.Basic functions such as playing music are free, but you can also choose to upgrade to Spotify Premium for ad free music listening, offline listening, on demand playback and unlimited skips.Spotify is a digital music streaming service that gives you access to more than 70 million tracks from artists all over the world.

Spotify subscription student